Last Updated: March 1, 2026

This Privacy Policy describes the practices of Peak Water Damage Repair ("we," "us," "our") regarding the collection, use, and disclosure of information when you visit our website at https://waterdamagerepaircoloradosprings.com/ (the "Site") or engage our services.

Information We Collect

Information You Provide Directly

When you contact us by phone, email, or through our website, you may provide us with personal information such as:

  • Your name
  • Phone number
  • Email address
  • Property address or service location
  • Description of your water damage or mold situation
  • Insurance information related to a claim

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through standard web technologies:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of your visit

This information is collected through cookies, server logs, and similar technologies. It is used in aggregate to understand how visitors use our Site and to improve our online presence.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: to respond to your inquiries, schedule assessments, dispatch emergency crews, and perform water damage restoration and mold remediation services.
  • Insurance coordination: to communicate with your insurance carrier regarding claims related to our services, only with your authorization.
  • Communication: to contact you about your service request, provide status updates, and follow up on completed work.
  • Site improvement: to analyze website usage patterns and improve our online content and functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Insurance carriers: with your authorization, we share project documentation, damage assessments, and related records with your insurance company to support your claim.
  • Service partners: when coordinating with plumbers, roofers, or other tradespeople needed to complete your restoration project, we share only the information necessary for the referral.
  • Legal requirements: when required by law, regulation, legal process, or governmental request.

Analytics

Our Site uses analytics services to help us understand visitor behavior. These services collect information sent by your browser, including pages visited and other usage data. This information is used to evaluate use of the Site and compile statistical reports on activity. We use this information to improve our Site and services.

Cookies

Our Site uses cookies — small text files placed on your device — to enable basic functionality and analytics. You can configure your browser to refuse cookies or alert you when cookies are being sent. Some features of the Site may not function properly without cookies.

Data Security

We implement reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or by calling (833) 567-6041. We will respond to your request within 30 days.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: